Plans & packages
The block of sessions as one priced, tracked thing
Physiotherapy
Physiotherapy clinic software
Physiotherapy is the clearest case of a specialty that sells a block of sessions rather than an appointment. Everything that matters — the money, the schedule, the outcome — belongs to the block.
A block booked once, attended many times
Twelve sessions, twice a week, for six weeks. Booking that as twelve separate conversations wastes the front desk and loses sessions. Book the pattern; move individual sessions without breaking the course.
- A block booked as a pattern, not as twelve conversations
- Individual sessions moved without breaking the course
- Room and equipment held with the session that needs them
- Sessions per week enforced where the protocol depends on it
- The block visible to the patient in their own app
Attendance is the outcome
A patient who attends four of twelve does not get better, and the clinic does not get paid for eight. Attendance against the plan is the number that predicts both.
- Attendance against plan, per patient and per block
- A missed session chased the same day rather than at the end
- Sessions delivered against sessions sold, per therapist
- Blocks that stall flagged while there is still a course to save
- Discharge recorded as an outcome rather than as silence
Progress has to be measurable
Range of movement, pain score, functional measures — recorded the same way each session so improvement is demonstrable to the patient, the referrer and the insurer.
- Range of motion and pain scores repeated and plotted
- The same measurement each session, so week six means something
- Home exercise issued, and its completion recorded
- Objective measures alongside the subjective ones
- A report a referrer can read without a phone call
Twelve appointments versus one course of twelve
Physiotherapy is bought as a block and judged on attendance. Software that books appointments one at a time loses both.
The way it is done now
- Twelve separate bookings
- Attendance known anecdotally
- Notes in prose, per visit
- A drop-out noticed when they stop calling
- Revenue recognised up front
With Medicolize
- One block, booked as a pattern
- Attendance against plan, per block
- The same score, repeated and plotted
- Flagged the week it happens
- Recognised per session delivered
What matters most here
Scheduling
A recurring pattern booked in one action
Insurance
Approved session counts tracked against what has been used
Patient management
Patients who stopped attending, as a list
Questions
Physiotherapy — frequently asked
Can we book a whole course of sessions at once?
Yes — as a repeating pattern, with clashes shown before it is confirmed. Individual sessions can then be moved without breaking the course.
How are insurance-approved session counts handled?
The approved number is held against the case and drawn down as sessions are delivered, so you know before the session whether it is covered.
Can we record progress measurements per session?
Yes, using the same structured fields each time, which is what makes a progress summary worth sending to a referrer.
See it on your own clinic
Half an hour on your own services, packages and price list. Someone calls you back within a day.