Clinic and polyclinic management software in Kuwait
A clinic or polyclinic in Kuwait serves patients of many nationalities, in Arabic and English on the same day, bills in dinars, and works with private insurance for some patients and cash for most. Medicolize runs in clinics and polyclinics in Hawalli, Salmiya and Farwaniya, with a team in Riyadh working on Kuwait's own time.
What is different in Kuwait
Kuwaiti dinars on the invoice and the report. Patients and doctors of many nationalities, so Arabic and English are not optional. Private insurance for part of the patients with differing price lists, and cash and instalments for the rest. And regulatory requirements for the record and consents. This page is about those things specifically.
Dinars, packages and instalments
Invoices, payments and reports in Kuwaiti dinars. A laser package or physiotherapy sessions at a total price with sessions deducted, the deposit held on the case, the remaining balance paid from a WhatsApp link, and revenue booked with the session delivered rather than with the payment.
- Kuwaiti dinars on the invoice and the report
- Packages in instalments with the patient balance on the case
- A WhatsApp payment link for the remaining balance
- The doctor's share from recorded work
Private insurance: a list per company
Every insurer with its price list, approval rules and co-payment in the system, so the company's share and the patient's share show on the invoice before you start; the claim is submitted from the invoice by procedure and code and tracked to payment, and rejections are classified by reason.
Arabic and English per patient and per user
The invoice and messages in the patient's language, the interface in the user's language, and a chart per specialty. A reception serving patients of ten nationalities and a doctor who writes in English on the same account. A polyclinic that combines dermatology, physiotherapy and internal medicine works on one patient file across departments, with a chart, permissions and a report per department.
A record that satisfies the regulators
The clinical record and consent forms per procedure in Arabic and English, and every opening and edit recorded by user name, which is what is asked for at any review.
WhatsApp from the patient file
Confirmation, reminders, post-session instructions and periodic follow-up on WhatsApp from a number the clinic owns, in Arabic or English, kept in the patient file.
Support from Riyadh on Kuwait time
Our Riyadh office works on Kuwait's own time and covers training and support in Arabic and English, on a WhatsApp group per clinic all day every day, with an account manager who knows your setup and remote training on your clinic's data.
How the subscription is priced
The subscription is priced by number of branches and users, with no fees per patient, appointment or invoice. Training, data migration and the account manager are included. We price it precisely for you in a short call after seeing your clinic.
Frequently asked questions
Does it work in Kuwaiti dinars?
Yes, invoices, payments and reports are in dinars.
Does it support insurers in Kuwait?
Yes, each company has its price list, rules and co-payment, and claims are tracked to payment.
Does it issue a tax invoice?
Tax is set on the account and shows on the invoice where it applies.
Is the interface in English for non-Arab doctors?
Yes, each user in their own language on the same account, with the invoice and messages in the patient's language.
Is support in Kuwait hours?
Yes, from our team in Riyadh on the same time, on WhatsApp all day every day.
How much does the subscription cost?
It depends on the number of branches and users, and we prefer to calculate it precisely after seeing your clinic in the demo rather than quote a general figure that does not match your case.
See it on your own clinic
30 minutes on how your clinic actually works. We call you back within 24 hours.