The quickest route, and the one the support team lives in. Messages are answered all day, every day.
Message us
Contact
Talk to us about your centre
WhatsApp is the fastest way through, and it is where the support team already lives — most clinics and polyclinics on Medicolize reach us there rather than by email. The two offices and the rest are below.
How to reach us
For anything that needs a paper trail — quotes, invoices, contracts or a security question.
[email protected]Book a demo
If what you want is to see the product, skip the back and forth and put thirty minutes in the diary.
Request a demoPhone — Egypt, New Cairo
The Cairo office, during Egyptian working hours.
+20 106 011 6662Phone — KSA, Riyadh
The Riyadh office, during Saudi working hours.
+966 50 265 8794Where we are
Cairo and Riyadh, one team across both.
Cairo, Egypt
V-269 NDC, S-Investors, New Cairo, Egypt.
Riyadh, Saudi Arabia
The Garage, Prince Turki Bin Abdulaziz Al Awal Road, Riyadh, Saudi Arabia.
Support hours
All day, every day, over WhatsApp. Existing clinics also get a dedicated account manager once they are running.
Common questions
I am an existing customer and something is broken. Where do I go?
Your clinic’s WhatsApp support group is the fastest route — that is where the support team works. If you have lost the link, email [email protected] and we will add you back.
Do you support clinics outside Egypt and Saudi Arabia?
Yes. Medicolize runs in clinics across Iraq, Jordan, Kuwait, Bahrain, Libya and Cyprus among others, in Arabic and English.
Can I get a quote by email?
Yes, though a short call is usually faster: pricing depends on branches and users, and we would rather quote you accurately than generically.
Rather just see it?
Thirty minutes on your own clinic’s workflow. We will call you within 24 hours.