Labs & scans
Orders tracked from intake to reported
Diagnostic centres
Diagnostic centre management software
A diagnostic centre is judged on turnaround. Everything in the operation is about the time between the referral arriving and the report reaching whoever asked for it.
Referrals arrive from outside
Most work comes from referring clinicians. Intake has to capture who referred, what they asked and where the report goes back to.
- Intake capturing who referred, what they asked and where it goes back
- The referrer held as a record, so their work can be reported on
- Clinical question carried through to the report
- Prior studies findable for comparison at reporting
- Reports delivered back by the route the referrer chose
Modalities are the schedule
Machines, not doctors, are what gets booked, and each has its own duration and preparation.
- Booking against the machine, not only the doctor
- Each modality with its own duration and preparation
- Preparation instructions sent when the slot is booked
- A patient who did not prepare surfaced before the slot is lost
- Utilisation per machine and per session, visible
Turnaround is the product
Time from arrival to report, measured per modality, is the number the referrers judge you on.
- Time from arrival to report measured per modality
- Unreported studies listed rather than discovered
- Reporting workload distributed and visible
- Turnaround by referrer, so a complaint can be answered with data
- Revenue and volume per modality and per referrer
A clinic system versus a throughput system
A diagnostic centre is judged on turnaround and on the referrer relationship, and a system built around consultations measures neither.
The way it is done now
- Walk-in intake
- Referrer as free text
- Booked by doctor
- Preparation explained on arrival
- Turnaround estimated
With Medicolize
- Referral captured in full
- A record you can report on
- By machine and modality
- Sent when booked
- Measured per modality
What matters most here
Scheduling
Modalities scheduled as resources
Analytics
Turnaround measured per modality and per reporter
Billing & accounts
Billing to patients, insurers and referring clinics
Questions
Diagnostic centres — frequently asked
Can reports be sent back to the referring clinician?
Yes, with delivery recorded, so an unread report is visible rather than assumed.
See it on your own clinic
Half an hour on your own services, packages and price list. Someone calls you back within a day.