Labs & scans
Every investigation tracked until the result is on the record
Cardiology runs on investigations: the echo, the stress test, the monitor. The clinic’s administrative job is making sure every one of them comes back, is read, and reaches the follow-up appointment it was ordered for.
An ordered investigation without a reported result is the most dangerous open item in the clinic. Orders carry a state until they are closed.
An echo report in an email inbox is not in the patient record, and the doctor at the follow-up will not have it.
Most of these are expensive and most need pre-authorisation. Doing that after is how the clinic absorbs the cost.

The dangerous item in a cardiology clinic is an investigation nobody chased. That is a state problem, and a calendar cannot hold state.
Every investigation tracked until the result is on the record
Pre-authorisation raised before the investigation
Reports alongside the consultation that ordered them
Follow-up scheduled from the result
Yes, against the visit that ordered them, so the follow-up consultation opens with them already there.
Yes, as a daily list of overdue orders rather than something noticed when the patient returns.
Half an hour on your own services, packages and price list. Someone calls you back within a day.