Doctors
Their outstanding orders in one list, with the results flagged when they arrive.
Labs & scans
Lab and radiology orders
An order without a result is the most expensive thing in a clinic: the patient has been charged, the doctor is waiting and nobody is sure where it is. Orders carry a state, a due date and an owner until the result is on the record.
Open cases4
Due this week3
Received12
Labs2
Lab orders
Balsam Al-NajjarFull blood count · urgentCentral LabDue Tue
Arwa IdreesHistopathology · biopsyCentral LabDue Wed
Lutfi Al-AlawiAllergy panel · 40 itemsCentral LabDue Fri
Reem BodiahThyroid & vitamin D panelCentral LabDue 2 Oct
Ordered from the visit, not from a pad
The order is raised inside the consultation that needs it, so it already knows the patient, the doctor, the clinical reason and the provider.
- Orders raised from the visit that requires them
- Provider chosen from the clinic’s own list, with their prices
- Clinical indication carried to the provider
- Patient instructions sent automatically where the test needs preparation
- Cost known at the point of ordering
Tracked until the result comes back
Every order has a state and a due date. Overdue results are a list rather than a surprise when the patient returns.
- States from ordered through collected to reported
- Due dates per provider and per test
- Overdue orders surfaced daily
- Whole-clinic view of what is outstanding
- Provider turnaround measured, not assumed
The result belongs on the record
A result in an inbox is not in the patient file. Results are attached to the visit that ordered them and flagged to the doctor who asked.
- Results attached to the ordering visit
- Abnormal results flagged for review
- The doctor notified when their result lands
- Results visible in the timeline alongside the consultation
- Sharing with the patient where the clinic allows it
Who chases orders
In most clinics, whoever remembers.
Reception
What is due today and what is late, without calling round.
Owners
Which providers are slow, and what the clinic is paying each of them.
A pad and a phone call versus tracked orders
The loop closes either way. The question is how much chasing it took.
The way it is done now
- Orders written on a pad
- Chased by whoever remembers
- Results in an email inbox
- Provider turnaround a matter of opinion
- Cost discovered on the invoice
With Medicolize
- Raised from the visit, with the reason attached
- A daily list of what is overdue
- Attached to the visit that ordered them
- Measured per provider
- Known when the order is raised
Questions
Labs & scans — what clinics ask
Does it connect to laboratories directly?
Where the provider offers an interface, yes. Where they do not, the order and the result are still tracked, and the result is attached to the record on arrival.
Can patients get their results?
Yes, through a link or a QR code, where the clinic chooses to release them.
Does it handle radiology as well as pathology?
Yes. Both are orders with a provider, a due date and a result, and both attach to the visit that raised them.
Can we see which provider is slowest?
Yes. Turnaround is measured per provider and per test type from the orders you have actually placed.
Keep going
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