Cloud & security

Cloud hosting and data security

A clinic should not be running a server in a back room, and it should not be one failed hard drive away from losing its patient records. Hosting, backup and security are part of the product rather than the clinic’s problem.

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Active sessions7
Two-factorOn
Actions today1,284
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NewDr. Fatimah Al-KafiInvoice #292 created2 min
EditReception · MahaAppointment moved to Room 214 min
DeleteDr. Fayez KhanfarOperation removed · #181 h
EditDr. Fatimah Al-KafiPrice changed · $4,000 → 4,6001 h
NewReception · MahaPatient created · #P-002193 h

Nothing to install, nothing to maintain

Open a browser or the app. Updates arrive without a visit, and every branch is on the same version on the same day.

  • No server, no local installation, no maintenance window
  • Every branch on the same version automatically
  • Accessible from clinic, home or phone
  • Capacity that grows with the clinic
  • Uptime published rather than promised
The same Medicolize clinic open on a laptop and two phones at once, with nothing installed on any of them

Backups you do not have to think about

The backup that matters is the one that was taken before the thing went wrong, and that has been tested.

  • Continuous backup, retained to a schedule
  • Restores tested rather than assumed
  • Geographically separated copies
  • Point-in-time recovery
  • Your data exportable at any time, in full

Access control is the security most clinics are missing

Encryption matters, but the realistic risk in a clinic is that everyone can see everything. Roles, branches and record types decide who sees what.

  • Encrypted in transit and at rest
  • Roles per branch and per record type
  • Confidential records restricted and access logged
  • Two-factor authentication
  • Sessions expiring, devices revocable

Who this reassures

Usually the person who has been asked what happens if the computer dies.

Owners

No server, no backup routine, no single machine holding the clinic.

Compliance

Access control, an audit trail and an export on request.

IT, where there is any

Nothing to patch, and a documented API rather than a database to poke at.

A machine in the back room versus the cloud

The risk is not theoretical; most clinics have already had a scare.

The way it is done now

  • One computer holding the clinic
  • Backups nobody has tested
  • Updates that need a visit
  • Everyone sees everything
  • Data you cannot get out

With Medicolize

  • Hosted, replicated and backed up
  • Restores tested to a schedule
  • Every branch updated together
  • Roles per branch and record type
  • Full export whenever you want it
Questions

Cloud & security — what clinics ask

Where is the data hosted?

In the region the clinic operates in, on infrastructure with geographically separated backups. We will confirm the specific region for your account before you sign.

Can we get our data out?

Yes, in full, at any time, and through the API if you want it continuously.

What happens if the internet goes down at the clinic?

The mobile app keeps working for the essentials and syncs when the connection returns. For branches with unreliable connectivity this is usually the deciding feature.

Is it compliant with local health data rules?

Access control, audit logging, encryption and data residency are all in place. The specific certifications differ per market, and we will tell you exactly what applies to yours rather than making a general claim.

Put Cloud & security in front of your own week

Half an hour on your own services, packages and price list. Someone calls you back within a day.

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