Encrypted, and restricted
Encryption is the easy half. The realistic risk in a clinic is that everyone can read everything, so access is set per role and per record type.
Questions
Questions clinics ask us
What clinics ask before they switch. If yours is not here, the demo call is thirty minutes on your own clinic and we will answer it there.
About the product
What is clinic management software?
It is the system a clinic runs on day to day: booking appointments, keeping patient records, planning and pricing courses of treatment, issuing invoices, managing stock and lab cases, and reporting on how the clinic is performing. Medicolize covers all of that in one place rather than across separate tools.
Does Medicolize support ZATCA e-invoicing in Saudi Arabia?
Yes, phase two, as part of raising the invoice rather than as a separate submission. NPHIES eligibility and claims run the same way for clinics enrolled in it.
Can I run more than one branch on the same account?
Yes, and departments within a branch too. Stock, treasury, rotas and permissions are per branch; the patient record is not, so someone seen in two places is still one patient.
Is there an Arabic version?
Yes, and it is right-to-left throughout rather than translated labels on a left-to-right layout. Each user picks their own language; patients get messages in theirs.
Can we move our existing patient records across?
Yes. Migration is part of setup: your patients, their history where the old system will give it up, and your services, packages and price list built before you switch over.
Does it work on mobile?
Yes, native apps on iOS, Android and Huawei AppGallery — not a shrunken website. They carry the full record and keep working when the connection drops.
How long does it take to get started?
Days rather than weeks. The work is migration and configuration, not installation; the part worth planning is which history comes across and how your packages are priced.
Six tools, or one record
A diary, a spreadsheet, a chat app and a receipt book. Nothing reconciles, the course a patient started lives in somebody’s memory, and the answer to “how did last month go” takes a day to assemble.
- Paper diarybookings on a page, and nowhere else
- Spreadsheetsomebody has to remember to update it
- Chat appthe follow-up lives in a personal phone
- Receipt booknever matches the bank
- Sticky noteslab cases and who owes what
- Memorywhich course a patient stopped half-way through
One record
- One record every room, branch and department opens
- Sessions drawn down from the package as they happen
- Reminders and recalls that run without anyone typing
- Invoices, insurance share and expenses in one ledger
- Stalled courses surfaced the week they stall
- A month you read rather than assemble
Where your records live
The three answers clinics ask for before they move a patient list.
Every change is logged
Every change carries a named user and a time, and reads of confidential records are logged too.
Backed up and monitored
Continuous backup with restores tested to a schedule, and a status page you can check without asking us.
Still deciding?
Thirty minutes on how your clinic actually runs, and the questions this page did not cover.